Paper chits lose tickets. Group chats lose tickets. ManagedPMO doesn't — every request is logged with photos, unit context, SLA, and a full audit trail, from submission to resolution.
Snaps a photo, picks a category, submits. Under 30 seconds.
Plumbing, electrical, general — with the unit number attached automatically.
On their phone. They accept, update status, add notes, mark resolved.
Automatic notifications at every state change. No more "is this being fixed?"
With a satisfaction rating and a searchable history for the admin.
Monthly resolution metrics and trend reports — automatically.
Yes — vendors can be invited as limited users or emailed tickets with reply-tracking.
Priority flags route to on-call staff via SMS and push.
Yes — live status, updates, and notes, all in the tenant app.
Manually by the admin, or automatically by category and availability.
Yes — any document can be attached to the ticket for record-keeping.
See how your most common request categories look in ManagedPMO — configured to your SLA.
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